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How to Link Aadhaar with Docomo Mobile : Aadhaar Docomo Reverification

As per the government directive, linking Aadhaar to your mobile number is mandatory for all existing customers.

How to Link Aadhaar with Docomo Mobile : Aadhaar Docomo Reverification
  • To complete biometric verification for postpaid or prepaid connection, visit your nearest Docomo Store with your registered mobile number and Aadhaar.
  • Provide the RVC (Re-verification Code) sent to your number.
  • Authenticate yourself with a fingerprint.
It’s simple and easy! To avoid last minute rush, please complete your re-verification as soon as possible and continue to enjoy uninterrupted service.

FAQs – Aadhaar Docomo Reverification : How to Link Aadhaar with Docomo Mobile

Q1. What is the process to re-verify my connection?

Please refer below steps to re-verify your connection

visit the nearest Tata Docomo Store along with your Aadhaar number
provide the a 6-digit verification code (RVC) sent to your mobile /registered alternate number
validate your Aadhaar number and 6-digit verification code through biometric authentication
To complete the re-verification process, respond suitably (within 3 hours) to the SMS that you shall receive after 24 hours

Q2. Where can i get my connection re-verified?

You may get your connection re-verified at the nearest Tata Docomo Store.

Q3. Where can I get my connection re-verified?

You may get your connection re-verified at the nearest Tata Docomo Store.

Q4. Do I need to carry my Aadhaar card to complete the re-verification process?

You are not required to carry your Aadhaar card. You are only required to provide your Aadhaar number.

Q5. I am a corporate customer. Do I have to re-verify my connection?

The DoT guidelines are applicable to Individual Mobile /Walky/Photon connections only.

Q6. I have more than one connection; do I need to provide my biometric every time/for each connection?

Yes, as per DoT guidelines each of your connections is required to be re-verified through bio-metric authentication.

Q7. I am travelling now. Can I complete Re-verification at the new location?

As per DoT guidelines, re-verification is not allowed in roaming.

Q8. I have taken the connection through e-KYC process. Do I still have to get my connection re-verified?

No, if you have taken the connection through e-KYC biometric process then you are not required to get your connection re-verified.

Q9. How long is re-verification code valid for?

The re-verification code is valid for 30 minutes only. You may visit the nearest Store to re-generate the code and complete the re-verification process.

Q10. My verification is failing. What should I do now?

Please visit the Tata Docomo Store / Retailer to re-generate the re-verification code and complete the process.

Q11. On what number shall I receive the re-verification code in case I have a Walky/Photon connection?

The re-verification code shall be sent to
  • your Mobile number in case of a Mobile connection
  • your Walky number in case of a Walky connection
  • your alternate registered contact number in case of a Data connection

Q12. How will I know that my connection has been successfully verified?

You share receive a confirmatory SMS on successful completion of re-verification.

Q13. Why am I unable to initiate Postpay Re-verification?

Re-verification of Postpay connection is soon to launch. We will inform once the service is live.

Q14. Is there a number I can call for additional information?

You can call 121115 from your Tata Docomo number.
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